is it possible to buy a pass for 2025 edition ?
The 2025 edition is now sold out. However, it is still possible to buy or resell a pass on tickets.hellfest.fr, only.
Will there be an automatic purchase system if a ticket becomes available on the resale platform?
No, there will be no automatic purchase system. When tickets become available, you will be notified via the Resale tab on tickets.hellfest.fr. If you are on the waiting list, an alert will be sent randomly to a group of people on the list.
How does the ticket allocation system work?
The ticket allocation is entirely random. It does not take into account the registration date to ensure everyone has a fair chance.
When will I be able to resell my tickets?
Resale will be available 24 hours after the initial sales open on tickets.hellfest.fr.
Can we receive the wristband at home?
The home delivery option is no longer available for 4-day passes. This option is not available for 1-day passes."
I haven’t received my ticket after placing an order
- To combat the black market and fraudulent resales, you will now receive an order confirmation upon purchase instead of your ticket directly.
- Your ticket will be available 1 month before the festival through the Order Management module.
I want to buy a half-price ticket
- Eligibility: Minors aged 6 to 16 inclusive
- Purchase: Only available on-site at the "Ticketing" booth upon presentation of the accompanying adult's Pass or wristband
- Limit: One half-price pass per adult (regardless of the child's age)
- Note: Children under 6 are not allowed at the festival
I have a question about my order
For any assistance with your order, please contact the ticketing service:
