ℹ️ In order to combat the black market, tickets will no longer be sent directly by email. You will receive an order confirmation upon purchase and will be able to find your ticket one month before the festival under “Order Management” at tickets.hellfest.fr
🔁 Any changes to your order, as well as resales, can be made directly from the “order management” module, also on tickets.hellfest.fr
🔴 REPORTING PROCEDURE (Website and social media)
Beware of scams online and on social media! Follow these steps to react quickly:
1️⃣ Spot: Identify suspicious websites or accounts (spam, phishing, impersonation, fake 4-day or 1-day passes).
2️⃣ Don't click: Do not enter any personal or payment information.
3️⃣ Report on PHAROS: Go to internet-signalement.gouv.fr and describe the situation with links or screenshots.
4️⃣ Report on social media: Use the reporting tools for the suspicious account or post.
🗒️ Always keep evidence (screenshots, links, exchanges) to help the authorities or social media support take effective action.
⚠️ The ONLY official sales site is tickets.hellfest.fr. Beware of fake sites and spam that may imitate our site.
For further information, visit hellfest.fr or the official app.
